PRIVACY POLICY
1. GENERAL DATA PROTECTION
UtuLab GmbH (hereinafter “Wonnder”) is a global company. When you visit our websites, certain personal data may be collected. The following explains what personal data is collected and processed when you visit the Audio-Cult websites.
The protection of your personal data is very important to Wonnder. Personal data collected during your visit to the Wonnder websites is processed strictly in accordance with applicable legal provisions. Wonnder adheres to EU data protection principles when handling personal data, which require the highest possible level of transparency and the lawful processing and disclosure of personal data. In accordance with a corporate data protection policy, all Wonnder employees are required to refer to Wonnder’s data protection regulations when responding to inquiries regarding personal data and to adhere to them.
We reserve the right to retain the audio guide data on our servers for up to five years after the completion of the audio guide project. If you do not agree with this practice, please let us know.
Nevertheless, Wonnder and its external service providers cannot accept any liability for potential damages resulting from data loss and/or misuse by third parties. The electronic transmission of personal data and data required to create an audio guide is at your own risk and responsibility.
2. COLLECTION, PROCESSING, AND DISCLOSURE OF PERSONAL DATA
Wonnder strives to give you the greatest possible control over your personal data when you visit our websites. This means you can browse the Wonnder websites without providing any personal information.
However, in some sections of the website, you will be asked to provide personal information, which Wonnder uses to enhance your experience on the website and to stay in touch with you. The personal information you provide will be treated confidentially and stored or processed solely within the context of the relationship between you and Wonnder; it will not be shared, sold, or otherwise made available to third parties for marketing purposes without your prior consent.
If you request a service, it may be necessary to share your personal data with third parties. This will be done solely in connection with the service you have requested and in compliance with the necessary data security measures. Wonnder will only share your personal data with third parties who have committed to protecting your data and processing it in accordance with applicable laws.
In addition, Wonnder may be required to disclose your data and related information in response to a court order or a request from a government agency. Wonnder also reserves the right to use your data to assert or defend against legal claims.
In the event of a takeover or merger with another company, it may be necessary to disclose or share your data with potential or actual buyers. In such a case, Wonnder will strive to ensure the highest possible level of data protection and will comply with all applicable legal requirements.
3. INFORMATION ON DATA SECURITY
Wonnder understands how important it is to handle and protect the information you provide to us via the Internet with the utmost discretion. Data security on the websites is therefore a top priority for Audio-Cult, and significant efforts are made to ensure effective online security measures. As a result, all essential data traffic with the Wonnder website is encrypted, and the encryption technology is continuously updated to keep pace with technical advancements.
Where technically necessary—for example, to simplify navigation or to analyze which pages have been visited—Wonnder uses various technologies, including so-called “cookies.” A cookie is a text file that is sent to your browser as an identifier.
When you visit the Wonnder websites, IP addresses are also collected to determine which pages within the Wonnder site are being accessed and which topics interest visitors, as well as to analyze technical issues and manage the website.
Most browsers are set to accept cookies automatically. However, you can restrict the use of cookies through your browser settings. Since cookies enable you to use some of the features on our websites, Wonnder recommends that you do not disable them, as this may interfere with essential website functions.
You can find instructions on how to delete cookies in the most common browsers here:
Google Chrome: Tutorial
Apple Safari: Tutorial
4. WEB ANALYTICS
To analyze traffic to the Wonnder website, Wonnder uses the statistics and analytics program “Google Analytics,” provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze how users interact with the website. The service uses “cookies”—text files that are stored on your device. The information collected by the cookies is generally sent to a Google server in the United States and stored there.
IP anonymization is enabled on this website. Users’ IP addresses are truncated within the member states of the EU and the European Economic Area. This truncation removes any personal reference from your IP address. Under the data processing agreement that the website operators have entered into with Google Inc., Google uses the collected information to analyze website usage and activity and to provide services related to internet usage.
You can prevent cookies from being stored on your device by adjusting the settings in your browser. However, we cannot guarantee that you will be able to access all features of this website without restrictions if your browser does not allow cookies.
You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you will find more information about how Google Inc. uses data:
https://support.google.com/analytics/answer/6004245?hl=de
5. EMAIL CAMPAIGNS
Wonnder uses MailChimp® as an automation platform for email campaigns and has entered into a data processing agreement with MailChimp®—acting as a data processor—to safeguard your data. By agreeing to receive our newsletters, you confirm that the information you provide may be transferred to a data processor for processing in accordance with its privacy policy and data security provisions.
6. RIGHT TO ACCESS, DELETION, AND RESTRICTION
You have the right at any time to request, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, as well as the right to have this data corrected, restricted, or deleted. For this and any other questions regarding personal data, you can contact us at any time at hello@wonnder.com.
7. EXPANDED PRIVACY POLICY FOR USERS OF AUDIO-CULT AUDIOGUIDES
Our website is hosted on servers operated by DigitalOcean, LLC, headquartered in New York City, USA (server owner). The server is located in Frankfurt (server location). No personal data is collected when using the audio guide web application.
DigitalOcean has implemented numerous technical and organizational security measures to protect stored data against accidental or intentional manipulation, loss, destruction, theft, and unauthorized access. These security measures are continuously adapted, updated, and improved in line with technological advancements.
Wonnder takes appropriate measures within its area of responsibility to protect your data from unauthorized access by third parties. Please note, however, that hackers may intercept or alter your data during transmission if you do not protect your computer against unauthorized access (for example, by using antivirus software, a firewall, and regular security updates for your operating system and web browser).
8. PERSONAL DATA AND AUDIO GUIDE DATA
UtuLab GmbH undertakes to treat all personal data received in connection with the creation of audio guides (Creator) as confidential. The data you provide to Wonnder will be treated as confidential.
By starting to use the Audio Guide Creator, you explicitly consent to this Privacy Policy and to Wonnder’s processing of your data.
April 11, 2026, UtuLab Ltd.
